Brand Operations Manager

A fast-growing jewelry brand is seeking a highly organized, proactive, and detail-oriented Brand Operations Manager to oversee daily business operations across marketing, ecommerce, wholesale, and internal project management. The role involves working closely with the founder and internal team to ensure projects progress smoothly and departments stay aligned.

Location: Remote or hybrid depending on location

Salary: Starting at $72,000+ depending on experience

Responsibilities

• Drive cross-functional projects and day-to-day operations managing priorities, timelines, launches, approvals, and deliverables across marketing, ecommerce, wholesale, and operations.
• Manage, maintain and improve internal systems, workflows and processes.
• Act as a central point of coordination between founder, internal team members and external consultants.
• Proactively identify operational gaps and develop scalable processes.
• Turn founder ideas into actionable plans and timelines.
• Create structure and clarity in a fast-moving environment.
• Assist with retailer onboarding and account management (Nordstrom, Bloomingdale’s, Anthropologie, Free People, etc.).
• Lead and support Operations team in assortment planning, collection launches, product setup, promotional calendars and wholesale submissions.
• Oversee Shopify storefront, troubleshoot backend systems, support reporting and inventory reviews.
• Manage marketing consultants, strategize and oversee marketing calendar and campaigns.
• Support growth opportunities, monitor sales performance, and analyze reports across channels.

Requirements

• 2–5+ years of experience in operations, project management, or a similar role.
• Experience in ecommerce, fashion, beauty, jewelry, or consumer brands preferred.
• Familiarity with tools like Shopify, Asana, Klaviyo, Google Sheets, Canva, and Slack is a plus.
• Experience coordinating cross-functional projects and timelines.
• Strong organizational and communication skills.
• Understanding of wholesale/dropship operations and major retail vendor portals highly preferred.

Benefits

• Medical insurance contribution plan with employer covering 50% of monthly premium costs.
• Company-provided work computer.
• Paid Time Off (PTO) with accrual-based structure.
• Paid sick time totaling 40 hours annually.
• Generous employee discount.
• 401(k) plan with employer matching contribution.

Additional Information

• Position is full-time.
• Remote or hybrid depending on location.
• Compensation starting at $72,000+ depending on experience.
• Opportunity to grow with a fast-growing, entrepreneurial brand.