VP of Account Management for IHC Agency

The company is IHC Agency, a boutique creative consultancy specializing in integrated marketing for health, wellness, beauty, and lifestyle brands, focusing on driving awareness, cultural relevance, and revenue growth.

Location: United States

Responsibilities

• Lead and manage a portfolio of high-value client accounts, ensuring performance against KPIs, client satisfaction, and long-term retention.
• Serve as the senior point of contact for key clients, building strong relationships and providing strategic guidance.
• Oversee and mentor account management teams, ensuring high-quality execution, team development, and operational efficiency.
• Collaborate with executive leadership on overall business strategy, client growth opportunities, and new business initiatives.
• Drive integrated marketing strategies across social media, influencer marketing, PR, paid media, partnerships, and experiential campaigns.
• Ensure alignment across internal teams (social, PR, creative, influencer) to deliver cohesive and effective campaigns.
• Monitor and analyze campaign performance, translating data into actionable insights and strategic recommendations.
• Lead client communications, reporting, and presentations, ensuring clarity, transparency, and impact.
• Oversee brand partnerships, collaborations, and event activations from concept through execution.

Requirements

• 10+ years of experience in account management, digital marketing, or brand strategy, ideally within an agency environment.
• Strong experience working with health, wellness, beauty, or lifestyle brands.
• Proven track record managing multiple client accounts simultaneously in a fast-paced environment.
• Experience leading and developing high-performing teams.
• Deep understanding of social media, influencer marketing, PR, paid media, and integrated campaign execution.
• Strong client-facing and communication skills, with the ability to influence and build long-term relationships.
• Experience driving business growth through client retention, upselling, and new business development.
• Highly strategic thinker with strong organizational skills and ability to operate in a dynamic, entrepreneurial environment.
• Willingness and ability to travel as needed for client meetings, events, and activations.