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Hunt StCustomer Support
Virtual Assistant
Philippines$800 AUD - $1,000 AUD / MonthlyPosted yesterday
A highly organized and reliable Virtual Assistant needed to support the day-to-day operations of a growing endurance coaching business, focusing on athlete administration, operations support, and light content coordination.
Location: Philippines
Salary: $800 AUD - $1,000 AUD / Monthly
Responsibilities
- Manage incoming athlete applications and follow-up processes.
- Draft and send athlete communications using templates and AI tools.
- Schedule pre-coaching calls and maintain calendar accuracy.
- Send welcome emails, agreements, and onboarding materials.
- Track agreement completion and payment setup.
- Prepare athlete profiles and onboarding details for coaches.
- Update and maintain client lists, applications, and onboarding trackers.
- Monitor and update TrainingPeaks settings and athlete checklists.
- Maintain daily and weekly recurring admin tasks.
- Support coach onboarding workflows.
- Ensure all systems, templates, and records are accurate and up to date.
- Handle ad hoc admin and research tasks as needed.
- Identify inefficiencies and help improve internal processes.
- Support podcast workflows (reviews, captions, thumbnails, uploads, publishing checks).
- Update automations and publishing details across platforms.
- Assist with membership setup and bonus access for athletes.
Requirements
- Has a background in editing marketing materials.
- Highly organized with strong attention to detail.
- Excellent written English communication skills.
- Process-driven, dependable, and efficient.
- Confident using spreadsheets, calendars, templates, and admin systems.
- Proactive communicator who flags issues early.
- Comfortable learning new tools and systems quickly.
- Practical experience using AI tools for drafting, summarising, and task support.
- Able to balance structured recurring work with ad hoc requests.
- Capable of following SOPs precisely while applying independent thinking.
Benefits
- Remote work from home.
- Flexible work schedule within AU business hours.
- Engagement as an independent contractor.
Additional Information
- Candidates must disclose any existing ongoing roles or client work.
- Candidates should reflect this engagement on their LinkedIn profile as 'Independent Contractor'.
Location
Philippines
Salary
$800 AUD - $1,000 AUD / Monthly
Category
Customer SupportCompany
Hunt StSource
himalayas
Posted
yesterday
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