Manager, Quality and Training - Data Operations

MediaRadar, now including the data and capabilities of Vivvix, powers the mission-critical marketing and sales decisions that drive competitive advantage. Their platform enables clients to achieve peak performance with data and insights across media channels, focusing on turning unstructured ad data into AI-ready datasets.

Location: India- Remote

Responsibilities

• Design and deliver instructor-led training and continuous learning programs for new hires and tenured employees.
• Manage a team of Data analysts who conduct quality audits and provide training.
• Ensure data quality and compliance with governance standards.
• Analyze audit data to identify performance gaps and systemic issues.
• Lead training for advanced skills in HITL, prompt engineering, and data governance.
• Lead continuous improvement projects and standardize best practices.
• Support exploration of AI-assisted auditing tools and participate in UAT.
• Develop metrics and reports for performance improvement and transparency.
• Build relationships with stakeholders to understand and evaluate business priorities.

Requirements

• 5+ years of experience in data operations, data quality, or related roles.
• 2+ years of people management experience.
• 2+ years of experience in performance metrics, process improvement, or lean techniques.
• Excellent communication skills.
• Experience in designing and executing learning projects.
• Experience in HITL quality and Machine Teaching, prompt engineering, AI workflows.
• Understanding of data annotation and quality metrics.
• Proficiency in Excel and data analysis tools.
• Knowledge of Power BI, Prompt Engineering, Lean Methodology.
• Six sigma (GB) certification is a plus.

Benefits

• Inclusive and accessible workplace.
• Commitment to diversity and equal opportunity.
• Fair and equitable hiring practices.
• Support for reasonable accommodations during application process.