First Line Support Analyst

Join an amazing team as a First Line Support Analyst, providing first-line support for the company's platform and flagship products. Develop strong relationships with customers and external partners, and contribute to process improvement initiatives.

Location: Portugal

Responsibilities

• Provide first-line support for the company's platform and flagship products.
• Develop strong relationships with customers and external partners.
• Contribute to process improvement initiatives.

Requirements

• Have a Computer Science degree (or a similar qualification) OR have 2+ years' experience in application support, including.NET, C#
• Fluent in English, with excellent communication skills (verbal and written)
• Experience using AI tooling within a Support function
• Experience with RabbitMQ, WebAPI, WCF, SQL, and XSLT
• Experience and proficiency with cross-browser, cross-platform development
• Test first mentality (TDD, BDD)

Additional Information

• Originally posted on Himalayas