Technical Writer (Policies, Procedures & Disclosures)

First Entertainment is seeking a seasoned Technical Writer to develop, maintain, and enhance policy, procedure, and member-facing disclosure documentation, ensuring clarity, consistency, and regulatory compliance under tight deadlines. The role involves translating complex financial and regulatory concepts into clear, consumer-friendly content in collaboration with various stakeholders.

Location: Remote (US)

Salary: $35–$42 per hour

Responsibilities

• Draft, edit, and maintain policies, procedures, and regulatory disclosures (e.g., member agreements, compliance notices, operational procedures).
• Ensure all documentation aligns with regulatory, legal, and internal governance standards (e.g., NCUA, CFPB, state/federal requirements).
• Translate complex regulatory and operational requirements into clear, concise, user-friendly language.
• Partner with compliance, legal, risk, and business units to gather requirements and validate accuracy.
• Conduct gap analysis and document reviews to identify outdated or inconsistent documentation.
• Manage document lifecycle including version control, approvals, updates, and publication.
• Support policy governance processes, including change management and communication.
• Maintain centralized repositories ensuring accessibility and audit readiness.

Requirements

• Bachelor’s degree in English, Communications, Business, or related field (or equivalent experience).
• 3–7+ years of technical writing experience, preferably in financial services.
• Strong knowledge of banking regulations, compliance, and disclosure requirements.
• Excellent writing, editing, and document management skills.
• Experience working with cross-functional stakeholders.
• Proficiency in MS Office, SharePoint, and documentation tools.

Benefits

• Remote-compatible, temporary, full-time opportunity.
• Target pay range of $35–$42 per hour, depending on experience, qualifications, and location.

Additional Information

• Candidates must reside within Arizona, California, Colorado, Florida, Georgia, Idaho, Nevada, New Mexico, Ohio, Texas, and Washington.
• This is a temporary role expected to last at least 2 months, subject to extension.