Strategic Partnerships Director

The Strategic Partnerships Director at peopleworth is responsible for managing and developing strategic partner relationships, ensuring successful coordination and delivery of activities across stakeholders, with a focus on governance, reporting, risk management, and long-term partnership growth.

Location: Brisbane, Queensland, Australia

Responsibilities

• Manage strategic partner relationships and act as a trusted point of contact for senior stakeholders
• Support the overall success of partnership engagements through proactive account management and stakeholder collaboration
• Oversee operational planning, risk management, and delivery activities across key phases of partner engagements
• Identify, manage, and resolve escalated issues while ensuring timely communication and effective outcomes
• Coordinate cross functional teams to ensure commitments are delivered and activities remain aligned with partnership objectives
• Prepare and present governance reports, business reviews, and performance updates for internal and external stakeholders
• Provide strategic insights and recommendations to improve partnership performance and long-term value creation
• Coach and guide internal teams on effective partner engagement practices and account management approaches
• Develop a deep understanding of partner objectives and identify opportunities to expand support and strengthen relationships
• Contribute to the development and improvement of partnership management processes, systems, and operational frameworks

Requirements

• Demonstrated experience in senior account management, partnership management, or client relationship leadership roles
• Minimum two years of experience managing key accounts, strategic partnerships, or complex stakeholder relationships
• Experience coordinating projects involving multiple internal and external stakeholders
• Strong client service orientation with a proven ability to build productive and trusted relationships
• Knowledge of digital education, online learning, higher education, or related sectors would be advantageous
• Excellent written and verbal communication skills, including the ability to prepare reports, presentations, and proposals
• Strong organisational skills with exceptional attention to detail and the ability to manage competing priorities
• Experience working independently while effectively collaborating with geographically distributed teams
• Demonstrated problem solving, decision making, and risk management capabilities
• Commitment to continuous learning, improvement, and professional development

Benefits

• Collaborative, people-centred performance culture.
• Opportunities to grow in a fast-paced environment.
• Exposure to strategic stakeholder engagement and partnership leadership opportunities.
• Opportunity to work with diverse teams across multiple regions and time zones.