Senior Director Global Delivery Services

The Senior Director, Global Delivery Services leads customer delivery operations across EMEA and APAC, ensuring consistent execution, operational excellence, and successful customer outcomes. This role oversees a global delivery organization, drives performance through governance and key metrics, and partners with cross-functional teams to support customer success.

Location: Remote (UK Time Zone, GMT/BST)

Responsibilities

• Lead customer delivery operations across EMEA and APAC.
• Ensure consistent execution and operational excellence.
• Drive performance through governance and key metrics.
• Partner with cross-functional teams to support customer success.