Phone Auditor

NEIS, an ARMStrong Insurance Services Company, is seeking a Phone Auditor to facilitate insurance premium audits for Worker's Compensation and General Liability policies. The role involves making and receiving calls, gathering information, and ensuring compliance with audit guidelines.

Location: United States

Salary: $17–$18 per billable hour

Responsibilities

• Understand and incorporate the fundamental guidelines when completing premium audits
• Make calls to insureds and agents on a daily basis
• Complete audits based on rules and regulations for class code(s), specific state(s) and clients
• Correspond with policyholders, CPAs, bookkeepers, agents to gather additional information as needed
• Maintain an average of 35 billable hours a week for Full Time and 17.5 billable hours a week for Part Time

Requirements

• Strong judgement and critical thinking skills
• Competent use of spreadsheets, word processing and e-mail
• Excellent communication skills
• Strong writing skills
• Work well in a team environment
• Ability to multitask
• Ability to read, analyze and interpret financial reports and tax documents
• Bookkeeping experience
• Quickbooks experience
• Bilingual a huge plus

Benefits

• Benefit package with health, dental, vision, life and disability coverage options
• 401(k) retirement plan option with company matching
• Generous paid time off policy
• Weekly pay
• Reimbursement of miscellaneous expenses, such as, phone, internet, etc. – monthly