Pharmacy Technician

A pharmacy technician role at CG Health Ltd., requiring independent work in a fast-paced environment, with responsibilities including prescription processing, inventory management, and customer service.

Location: Hamilton, Bermuda

Responsibilities

• Perform all the duties of a Pharmacy Technician in an efficient and professional manner
• Possess an in-depth knowledge of all prescription and over the counter (OTC) products
• Receive medicine orders, complete data entry and prepare prescriptions while maintaining efficient workflow management
• Accurate technical completion of Monitored Dosage System packs
• Inventory management, including monitoring inventory levels, rotation of stock and checking expiry dates
• Resolve customer queries in an efficient and customer-first manner
• Develop positive and professional relationships with all customers and vendors
• Insurance billing of prescription claims to insurance companies, tracking and clearing insurance payments and resolving discrepancies
• Effective stock-management and procurement of pharmaceuticals and Pharmacy supplies from overseas and local wholesalers in a timely manner

Requirements

• Successful completion of Pharmacy Technician Degree from an accredited program
• A minimum of 3 years’ retail pharmacy technician experience
• Knowledge of all laws and regulations governing pharmacy in Bermuda
• Comprehensive knowledge of Rx30, including Bermuda insurance billings
• Experience with Monitored Dosage System Packs
• Ability to handle a fast-paced dispensary operation
• Ability to work as part of a team and to take directions from other staff members
• Ability to work 12-hour shifts, weekends & public holidays and be available for after-hours deliveries. Hours of work may change to meet the changing demands of services required
• Ability to lift heavy loads
• Proficient in Microsoft Office Suite, retail pharmacy software and POS systems
• Excellent verbal and written communication skills with a history of outstanding customer service

Benefits

• Supportive and inclusive work environment
• Opportunities for professional growth and development
• Competitive compensation
• Comprehensive benefits package