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AscensusCustomer Support
NQ Enrollment Specialist, Newport (H)
Newport, or remote if applicablePosted today
The role involves managing enrollment projects within the Non-Qualified Product Support team for a company that provides retirement, insurance, and consulting services. It is suitable for individuals with experience in the retirement plan industry who are detail-oriented and capable of coordinating multiple projects.
Location: Newport, or remote if applicable
Responsibilities
- Acts as overall enrollment project manager by coordinating all elements of existing plan enrollments and new plan implementations.
- Manages technical aspects of fund replacements, plan feature changes, class year account consolidation, and merger/acquisition or plan restructuring activities.
- Collaborates with departments such as Strategic Solutions Group, Investment Management, Client Service Managers, and Plan Administrators to ensure project requirements and expectations are met.
- Develops and presents enrollment project calendars and conducts regular meetings to ensure timely completion of milestones.
- Prepares enrollment process documentation.
- Oversees system-level enrollment cycles for Non-Qualified plans, including data gathering, system setup, and reporting.
- Ensures proper data linking and downstream impact analysis.
- Performs quality assurance audits to ensure compliance.
- Provides status reports to management and other departments.
- Utilizes workflow systems effectively and reports project status to senior management.
- Assists with cross-training and manages up to 100+ cases, coordinating resources and communication.
Requirements
- 3 to 5 years in the retirement plan industry or equivalent experience.
- Bachelor's degree in a related field (preferred).
Additional Information
- This job may involve up to 5% travel.
- Duties and responsibilities may change at any time.
Location
Newport, or remote if applicable
Category
Customer SupportCompany
AscensusSource
himalayas
Posted
today
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