Case Manager – Personal Injury (Bilingual English/Spanish)

HireHawk connects top global talent with high-performing U.S. companies, focusing on remote, reliable professionals who help candidates grow their careers and support clients effectively.

Location: Remote (supporting U.S. Personal Injury Law Firms)

Salary: USD $1,000 - $1,300 DOE

Responsibilities

• Evaluate liability early and continuously, surface key risk factors, and support the team with clear, organized case insights
• Keep clients actively treating by guiding next steps, addressing barriers, and ensuring consistent progress through medical care
• Deliver confident, professional client communication that builds trust and keeps expectations realistic and clear
• Own case progression from intake through resolution, keeping every file moving and every follow-up timely
• Coordinate with medical providers, vendors, and insurance parties to prevent delays and keep records, bills, and updates flowing
• Maintain meticulous case documentation, notes, and task tracking so files are always audit-ready and easy to pick up
• Support insurance processes including claims follow-ups, status checks, and documentation coordination
• Drive medical record and billing coordination, including requests, follow-through, and organization for easy case use
• Identify what’s missing before someone else asks (treatment gaps, documentation gaps, liability clarity gaps) and close those loops proactively

Requirements

• Evaluate liability early and continuously, surface key risk factors, and support the team with clear, organized case insights
• Keep clients actively treating by guiding next steps, addressing barriers, and ensuring consistent progress through medical care
• Deliver confident, professional client communication that builds trust and keeps expectations realistic and clear
• Own case progression from intake through resolution, keeping every file moving and every follow-up timely
• Coordinate with medical providers, vendors, and insurance parties to prevent delays and keep records, bills, and updates flowing
• Maintain meticulous case documentation, notes, and task tracking so files are always audit-ready and easy to pick up
• Support insurance processes including claims follow-ups, status checks, and documentation coordination
• Drive medical record and billing coordination, including requests, follow-through, and organization for easy case use
• Identify what’s missing before someone else asks (treatment gaps, documentation gaps, liability clarity gaps) and close those loops proactively

Benefits

• USD USD $1,000 – $1,300/month (DOE)
• Access to a $200k+ perk marketplace with instant discounts on 150+ services
• Access up to 50% of approved earnings before payday (no credit checks or fees)