National Account Manager - Amazon

The role of National Account Manager for Amazon involves managing and growing the Amazon business for a smart-home and lighting product portfolio, combining strategic leadership with hands-on execution in a competitive retail environment.

Location: Remote (US)

Salary: $90,000–$125,000 + Incentive Plan

Responsibilities

• Lead the Amazon business (1P, 3P, and direct fulfillment) with full P&L responsibility.
• Build annual and quarterly business plans aligned with GE Lighting’s innovation roadmap, category trends, and Amazon’s growth levers.
• Develop strong relationships with Amazon Vendor Managers, Amazon Ads POC and agency partners.
• Deliver revenue, margin, and contribution goals through disciplined pricing, promotional planning, and trade spend management.
• Manage operational health: chargebacks, shortages, OTIF, fill rate, and inventory forecasting to ensure consistent availability.
• Optimize COOP, MDF, and advertising investments to maximize profitability and category share.
• Ensure best‑in‑class product detail pages by working cross-functionally with Marketing and Creative teams.
• Oversee catalog integrity, ASIN creation, variation structure, and suppression resolution.
• Build and manage Amazon Advertising strategies (Sponsored Products, Sponsored Brands, DSP) to drive efficient growth and protect brand positioning.
• Partner cross-functionally to align campaigns with new product launches and brand initiatives.
• Use Amazon Retail Analytics, Brand Analytics, and internal dashboards to identify trends, risks, and opportunities across lighting and smart‑home categories.
• Conduct weekly and monthly business reviews with internal stakeholders and Amazon teams.
• Translate insights into actionable recommendations for assortment, pricing, supply chain, and marketing.
• Collaborate with product, marketing, operations, and finance teams to support new product introductions, demand planning, and promotional execution.
• Advocate for eCommerce best practices across the organization.

Requirements

• Bachelor’s degree in Business, Marketing, or related field; MBA preferred.
• 1+ years of Amazon account management experience.
• 3+ years of account management experience in the consumer electronics, smart‑home, or CPG industries.
• Deep understanding of Vendor Central and/or Seller Central.
• Strong analytical skills with proficiency in Excel, Amazon data tools, and performance dashboards.
• Proven track record of driving profitable growth in a fast‑paced, highly competitive environment.
• Excellent communication, negotiation, and relationship‑building skills.
• Ability to manage complexity, prioritize effectively, and operate with an ownership mindset.

Benefits

• The base salary range is $90,000 - $125,000 + Incentive Plan.
• Full benefits including: medical insurance; dental insurance; vision plan; life insurance; pet insurance; FSA / HSA; 12 paid holidays; permissive time off policy; 401k plan with employer match; reimbursement for preapproved reasonable and necessary business expenses.