Legal Client Manager - Large Law Firms Midwest Territory

LexisNexis Legal & Professional, part of RELX, deploys AI and advanced technologies to the legal market to improve productivity and transform legal practice. They employ over 2,000 technologists, data scientists, and experts to develop responsible AI solutions.

Location: United States

Salary: $77.7k–$144.4k

Responsibilities

• Drive renewals and expansion through proactive account planning, uncovering unmet needs, and delivering tailored, consultative solutions
• Build and execute strategic growth plans across defined territories in partnership with product specialists, customer success, and GTM operations
• Position LexisNexis legal research, analytics, and AI-enabled workflow platforms as essential solutions aligned to client practice groups and operational goals
• Develop trusted relationships with senior stakeholders including managing partners, firm leadership, KM leaders, and practice chairs
• Navigate complex buying groups and firm hierarchies to secure renewals and expand key relationships
• Use Salesforce, Gong, and Seismic to maintain pipeline discipline, track engagement, and surface insights
• Provide structured feedback to internal teams based on client insights and usage patterns

Requirements

• Experience managing and expanding complex B2B SaaS or technology accounts within large law firms or professional services organizations
• Strong executive presence with clear communication, organization, and cross‑functional collaboration skills
• Demonstrated ability to negotiate contracts and close business in a team‑based selling environment
• Proficiency with Salesforce and sales enablement tools such as Gong, Seismic, and Outreach
• Comfort using generative AI tools such as Microsoft Copilot or ChatGPT to support productivity and insight generation
• Willingness to travel up to 20%, including day and overnight travel

Benefits

• We promote a healthy work/life balance across the organization. We offer numerous wellbeing initiatives, shared parental leave, study assistance, and sabbaticals.