Key Account Manager

Seeking a highly organised and proactive Key Account Support Administrator to support UK Key Account Manager, deliver exceptional service to distribution partners, and handle administration, technical support, data analysis, and project coordination.

Location: United Kingdom

Responsibilities

• Support UK Key Account Manager
• CRM Usage
• Relationship building with key account clients internally
• Technical support & administration
• Customer data analysis
• Project coordination
• Service coordination between Fedrigoni UK & Global service teams
• Technical complaint administration (working alongside the Key Account Manager)
• Manage rebate programmes with Key Accounts
• Supporting mill visits with the Key account manager when required
• Key account service review administration against agreed KPI
• Product development administration

Requirements

• Proven track record within an account management environment
• Computer knowledge – high degree of literacy and aptitude required

Additional Information

• The role involves collaboration with internal teams and external partners, including product development and rebate programs.
• The candidate should possess skills such as communication, teamwork, problem solving, initiative, creativity, planning, self-management, learning, and technology.
• The position requires attributes like flexibility, a proactive attitude, and a proven track record in account management.
• The selection process includes interviews with the Head of Commercial (UK), the UK Key Account Manager, and the HR Business Partner UK.