Internal Consultant

This role provides critical support for reporting, analytics, and administrative support across Documentation Excellence and HIM, focusing on data-driven decision-making, workflow optimization, and technology expansion including Epic CDI and HB Coding automation.

Location: Remote (US)

Responsibilities

• Facilitates processes/operations required for new services/location, service location changes, and new technology/equipment to ensure accurate and complete set-up and implementation.
• Participates in research, training, and education that supports the project.
• Escalates issues that may not put the project at risk; recommends solutions.
• Ensures data integrity and quality control.
• Ensures projects remain within budget.
• Performs other related duties as required.
• Develop and maintain dashboards.
• Provide trending and performance insights.
• Translate data into actionable recommendations.
• Coordinate cross-functional HIM and Documentation Excellence projects.
• Track timelines, deliverables, and outcomes.
• Support leadership with project planning and execution.
• Support new system implementations (Epic CDI, automation tools).
• Act as liaison between operations and IS/analytics teams.
• Identify gaps and drive optimization following go-live.
• Monitor and evaluate workflows for efficiency improvements.
• Support adoption of new processes and tools.
• Reduce manual processes through automation opportunities.

Requirements

• High school diploma or equivalent (Required).
• Bachelor's degree in a related field or an advanced degree in finance, accounting, business/health administration (Preferred).
• 10 years of related professional experience (Required) or 5 years with a bachelor's degree.