Insurance Broking Administrator

A remote role supporting an Australian insurance brokerage, responsible for processing insurance documentation, renewals, invoicing, and broker coordination, with a focus on accuracy and attention to detail.

Location: Remote (Philippines)

Salary: Php 45,000 – Php 55,000

Responsibilities

• Follow up outstanding documentation from brokers
• Check and process policy closings and invoices
• Follow up outstanding debtors as required
• File documentation accurately into online systems
• Prepare and issue policy documents including Certificates of Insurance (COIs), wordings, and Certificates of Currency (COCs)
• Enter renewal and new business accounts into the system for invoicing
• Prepare and issue monthly renewals to clients and brokers

Requirements

• Minimum 2 years of experience in the Australian insurance industry
• Demonstrated understanding of Australian insurance products and documentation standards
• Strong written and verbal English communication skills
• High attention to detail and commitment to accuracy
• Proficiency in Microsoft 365 — Word, Excel, Outlook, Teams
• Ability to prioritise workload and remain productive under pressure
• Degree in Business, Finance, or a related field
• Reliable internet and home setup

Benefits

• Genuinely caring Leadership Team
• Competitive salary package
• Company-provided full set-up for desktop/laptop with a back-up internet
• HMO on the first day of hire
• 15 Vacation Leaves and 5 Sick Leaves
• Annual Performance Reviews
• Unlimited Employee Referral Incentives
• Employee Loan Facilities
• Social Clubs and Interest Workshops
• Company events with prizes and rewards
• Statutory Benefits: Maternity, Paternity, and Solo Parent Leaves, Magna Carta for Women, Retirement Benefits, OT, and Premium Pays

Additional Information

• Work From Home setup with Australian business hours (Monday – Friday, 6:00 am – 3:00 pm PH Time)
• Long-term career growth in a stable, structured environment supporting Australian insurance operations