Head of Risk Solutions - Freight and Logistics #0209

A leadership role to establish and lead a new Risk Intelligence function within a specialist insurance business focused on freight, logistics, and transportation. The role involves building the department from scratch, working closely with clients and internal teams to improve risk management and operational safety.

Location: Remote (US)

Salary: $240,000–$280,000/yr

Responsibilities

• Build the Risk Intelligence department over time, with the first hire expected within approximately one year
• Identify the gaps between intended processes and actual execution, then help drive corrective action
• Work closely with insured clients to understand how their businesses operate in practice
• Advise the underwriting team based on insights gathered directly from the field
• Review clients’ Standard Operating Procedures (SOPs) to confirm they are clearly documented, properly implemented, and followed in day-to-day operations
• Connect this work to measurable outcomes, including reduced losses, fewer claims, and stronger client performance
• Provide clients with clear, practical guidance to improve safety and compliance
• Lead the Risk Intelligence function from inception
• Assess how effectively each insured client vets and onboards motor carriers, including safety, financial standing, licensing, and insurance, and identify where compliance checklists break down
• Partner with underwriting to strengthen risk selection, and collaborate with claims to identify loss patterns and prevent repeat losses
• Design scalable processes, SOP audit frameworks, and an enterprise risk management (ERM) approach the company can expand over time
• Serve as a trusted advisor who helps improve the operational maturity of the clients supported
• Conduct client reviews and operational assessments, primarily by video call, with some on-site visits
• Help shape how the department and team develop over the coming years

Requirements

• Strong analytical ability and a data-driven approach to decision-making
• 15-plus years of hands-on experience in logistics, transportation, or supply chain operations at the enterprise risk level
• Ability to manage multiple clients simultaneously and maintain clear priorities without constant escalation
• Deep working knowledge of Standard Operating Procedure (SOP) design and rollout, motor carrier vetting and onboarding, risk management and loss control, and contractual liability and exposure management
• Full professional English proficiency
• Proven experience building process frameworks and risk structures, not only operating within existing ones
• Based in the United States with work authorization, and able to travel 15 to 20 percent for client visits and industry conferences
• Confidence working directly with clients and executives, with the credibility to influence change

Benefits

• Base salary: $240,000 to $280,000 per year
• Additional annual bonus
• 22 days of paid leave
• 401(k) with retirement plan support
• Healthcare coverage
• Paid parental leave
• Wellness stipend
• Full benefits package