Financial Educator Remote

US Fertility is a leading organization in reproductive medicine, dedicated to building families through clinical expertise, scientific innovation, and compassionate care. They are committed to improving patient experiences and advancing research in fertility.

Location: Frederick, Maryland

Salary: $23.00 to 27.00 per hour (commensurate with experience)

Responsibilities

• Consult with patients regarding their benefits, coverage and financial options
• Perform aspects of benefit verification and prior authorization
• Provide ongoing financial education and assistance to patients throughout their care
• Maintain patient accounts by obtaining, recording, and updating personal financial and insurance information

Requirements

• Minimum 2 to 4 years of medical business office experience, with working knowledge of healthcare billing and collections, insurance/benefits, and patient interaction
• Experience reading and understanding payer remittance advice, including differentiating between allowed charges, contractual adjustments, line item denials/reasons, patient responsibility (co-pay, co-insurance, and deductibles)
• Bachelor's Degree preferred
• Experience working in an OB/GYN office is a plus
• Excellent interpersonal skills to communicate with departments, employees, physicians, managers, patients, and insurance companies
• Strong oral and written communication skills, independent worker, detailed-oriented, computer savvy
• Proficient with Microsoft Outlook, Word, and Excel
• High level of customer service

Benefits

• Medical, dental, and vision insurance
• 401(k) with company match
• Tuition assistance and professional development support
• Performance-based bonus opportunities
• Generous paid time off, paid holidays, and paid parental leave
• Life and disability benefits
• Fertility Discount Program
• Employee wellness and recognition programs

Additional Information

• This role provides the opportunity to grow within a nationally respected organization while remaining closely connected to the patients and teams you support every day.
• US Fertility is committed to diversity, equity, and inclusion, reflecting and supporting the diverse communities and patients they serve.
• The organization offers clinical, administrative, and operational career opportunities across the United States.