Financial Crime Manager with Mandarin (Client Delivery) - Remote, Malaysia

Manager within the Financial Crime Compliance Delivery Team responsible for leading a team of analysts, overseeing client engagements, and ensuring compliance with regulatory standards in AML/BSA, transaction monitoring, KYC, EDD, and risk projects.

Location: Remote (Malaysia)

Responsibilities

• Manage a team of 25+ analysts
• Oversee team performance, development, and workload planning
• Provide coaching, feedback, and support for team members’ growth and career progression
• Manage client engagements, ensuring compliance with internal policies and regulatory standards
• Maintain regular communication with clients to strengthen partnerships, report outcomes, and identify service opportunities
• Monitor team output and quality, identifying areas for process improvement and efficiency
• Deliver performance and service reports to senior leadership and clients
• Collaborate with internal teams to expand subject matter expertise and advisory capabilities
• Contribute to strategic initiatives within the Managed Services practice in partnership with senior leaders
• Provide production/service reporting to senior leadership and clients
• Work directly with partnership team to develop subject matter expertise and expand advisory services and consulting opportunities with clients

Requirements

• Bachelor’s Degree with 4-5 years or more of Anti-Money Laundering (AML), or KYC Management experience
• Ability to lead projects, develop timelines, coordinate project teams and implement action items during a project's life.
• Ability to multi-task, work independently and as part of a team, establishing cooperative and collaborative working relationships.