Director Employee Relations & Labor Relations Americas Region

The ER/LR Director leads employee relations and labor relations strategies across North America and LATAM, managing investigations, team development, and union negotiations to foster a positive, compliant workplace culture.

Location: Remote (North America and LATAM)

Responsibilities

• Lead and develop a team of Employee Relations Advisors.
• Investigate complex, high-risk employee relations cases.
• Provide expertise and consultation on employee behavior and performance.
• Interpret and apply company policies on employee relations.
• Analyze ER data and provide insights for program improvements.
• Facilitate ER training initiatives.
• Embed continuous performance improvement culture.
• Develop and execute labor relations strategies.
• Lead collective bargaining negotiations.
• Partner with leaders to assess and mitigate labor risks.
• Guide and support union-related activities.
• Design and implement union avoidance strategies.
• Support grievance, arbitration, and dispute resolution processes.
• Monitor labor market trends and legislative developments.
• Develop and facilitate labor relations training.

Requirements

• 10+ years of experience in Employee Relations in a matrixed organization.
• Expert knowledge of employee relations, risk management, and investigations.
• Proven ability to develop and manage a high-performing team.
• Extensive experience in workplace investigations.
• Ability to resolve complex issues and lead in ambiguous situations.
• Strong collaboration skills with internal stakeholders.
• Exceptional analytical skills with large data sets.
• High Emotional Intelligence and interpersonal skills.
• Ability to handle sensitive information confidentially.
• Adaptability in fast-paced environments.
• Experience developing labor relations strategies in complex organizations.
• Experience serving on labor negotiation teams.
• Deep understanding of U.S. labor laws, including NLRA.
• Experience managing labor relations in unionized and non-union environments.
• Ability to influence senior leaders in high-risk situations.
• Masters in HR, JD, or related labor/employee relations training.