DevOps SRE - Senior or Lead (Remote Eligible)

Southwest Power Pool (SPP) is seeking DevOps SRE professionals to ensure the performance, resilience, and scalability of their systems, supporting the reliable delivery of electricity across the central United States.

Location: Little Rock, Arkansas, United States

Salary: $87,950.00 - $145,810.00

Responsibilities

• Design and lead implementation of large-scale, highly available infrastructure solutions across multiple platforms.
• Serve as the primary technical escalation point for complex incidents, outages, and performance issues—ensuring rapid, effective resolution.
• Establish SRE best practices and operational frameworks that raise reliability standards across the entire organization.
• Mentor and develop senior and junior SRE team members through coaching, code reviews, and knowledge-sharing.
• Partner with leadership, architects, and technical teams to align reliability initiatives with long-term architectural strategy.
• Drive continuous improvement, automation, and reduction of operational toil across environments.
• Lead major enterprise projects involving new technologies, cross-team automation, and reliability enhancements.
• Make architectural decisions that influence scalability, resiliency, and infrastructure management standards.
• Developing and executing test plans to evaluate system performance.
• Planning and scheduling deployment activities and resolving release pipeline issues.
• Maintaining deep knowledge of SPP's architecture and technology portfolio.
• Creating and communicating technology standards and policies.
• Designing and overseeing implementation of integrated systems and databases.
• Ensuring system and software integrations meet functional and compliance requirements.
• Conducting application testing (unit, system, regression, performance, acceptance).
• Writing and translating code to enhance application performance.
• Providing architectural consulting across engineering and development teams.
• Serving as the organizational subject matter expert in SRE.

Requirements

• Bachelor’s degree in Computer Science, Information Technology, related field, or equivalent work experience.
• 8+ years of experience building highly available systems and supporting SaaS cloud-based infrastructure (Lead level).
• 6+ years of experience building highly available systems and supporting SaaS cloud-based infrastructure (Senior level).
• Experience with terraform, Docker, Kubernetes or other Infrastructure/Configuration-as-code tooling.
• Expert knowledge of Unix/Linux systems, including basic command-line proficiency, system administration tasks, and troubleshooting skills.
• Experience using at least one scripting language such as Python, bash, PowerShell or similar.
• Experience deploying to cloud-based technology (AWS).
• Experience with continuous integration (CI/CD) and automated build tools.
• Ability to tackle problems both at large scale and the small scale.
• Good understanding of application/infrastructure security.
• Excellent communication skills; ability to communicate with distributed teams.

Benefits

• Competitive and transparent pay with bonus opportunities.
• Excellent insurance package including three great medical plans to choose from, employer-paid short-term disability, long-term disability, and life insurance.
• Relocation bonus (if applicable).
• Hybrid working environment for positions that are eligible.
• Retirement contributions through a 401(k) savings plan with employer-match benefits and a fully funded pension.

Additional Information

• This is a full-time, hybrid onsite position based in Little Rock, Arkansas.
• The standard schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m., with occasional extended hours as needed.
• Fully remote work is available only for senior-level positions and above, and only for candidates residing outside a 50-mile radius of Little Rock (Central Arkansas).
• This position requires minimal travel (approximately 0-15%).
• SPP is not able to sponsor employment visas or student-work authorizations (STEM OPT).
• Candidates must be eligible to work in the U.S. without sponsorship.