Customer Supply Chain Specialist

The role is for a Supply Chain Specialist at dbrand, responsible for managing inventory, coordinating with retail partners and 3PL providers, analyzing sales data, and ensuring supply chain efficiency in a fast-paced, high-growth environment.

Location: Remote

Salary: $70,000–$85,000/yr

Responsibilities

• Serve as the connection between dbrand, retail partners, and 3PL network to ensure proper inventory placement and timing.
• Monitor retail programs, projects, and initiatives, providing regular updates.
• Review forecasts and deliver insights to optimize demand.
• Ensure supply chain readiness for promotions, product launches, and distribution changes.
• Develop relationships with buyers, category managers, and retail teams.
• Oversee supply chain activities impacting order flows, including factory schedules and inventory planning.
• Partner with retail on store-level inventory, promotional builds, and seasonal planning.
• Analyze POS data, sell-through rates, and weeks of supply for order adjustments.
• Identify trends and address service gaps or excess inventory proactively.
• Act as the primary contact for 3PL on inventory management, fulfillment, and shipment scheduling.
• Track KPIs like On-Time Shipping, Order Accuracy, and Inventory Accuracy.
• Resolve fulfillment issues and discrepancies in collaboration with 3PL teams.
• Build dashboards for inventory health, fill rates, and scorecards.
• Conduct root-cause analyses on disruptions and variances, recommending corrective actions.
• Implement process improvements to enhance efficiency.
• Present insights and recommendations to leadership and partners.

Requirements

• Degree or diploma in Supply Chain Management, Business Management, or related field, or equivalent experience.
• Minimum three years’ experience in supply chain, account management, or logistics analytics.
• Proficiency in data analysis tools such as Excel and Google Sheets.
• Flawless English communication skills.
• Detail-oriented, self-sufficient, organized, proactive.
• Team-oriented with a willingness to learn.
• Problem-solving skills or ability to find answers.
• Commitment to growth and learning.
• Knowledge of current smartphone and mobile technology trends.

Benefits

• Salary between $70,000 and $85,000 per year.
• Health, dental, vision benefits.
• GRSP and profit-sharing benefits.
• Fully remote position.

Additional Information

• This is a new role.
• The job starts between $70,000 and $85,000 per year.
• The position is fully remote, with HQ located near Pearson Airport.
• The company is a high-growth, fast-paced environment.
• Candidates should demonstrate agility, analytical skills, collaboration, curiosity, discipline, enthusiasm, innovation, perfectionism, persistence, and reliability.