Cash Posting Specialist - Digitech - Remote

The Cash Posting Representative at Digitech plays a critical role in revenue cycle operations by accurately posting, allocating, and reconciling payments from various sources. This remote position requires attention to detail, organization, and the ability to work in a fast-paced environment.

Location: Remote

Salary: Not specified

Responsibilities

• Receive, process, and reconcile payments from multiple sources, including EFTs, paper checks, and credit card transactions
• Accurately post payments and adjustments to patient accounts in accordance with payer rules, internal procedures, and client-specific requirements
• Perform daily balancing of assigned client accounts, ensuring that all payments, deposits, and batch totals align with financial documents and internal records
• Reconcile transactions against bank statements and related documentation to ensure accuracy, identify discrepancies, and resolve issues promptly
• Research and resolve posting variances, missing payment details, misapplied funds, and other exceptions to support accurate account maintenance
• Maintain timely and detailed documentation of all posting activities, reconciliations, and variances in alignment with department standards
• Collaborate with team members, supervisors, and cross functional departments, including Billing, Payment Posting, and Client Support, to resolve complex posting issues
• Support special projects such as bulk reconciliations, process improvements, or new client onboarding as assigned by the Cash Posting Manager
• Additional job duties as assigned

Requirements

• High School Diploma or equivalent
• Previous experience processing payments, reconciling accounts, or working in cash posting or revenue cycle roles is preferred
• Strong multitasking ability with the capacity to manage high volume, deadline driven work
• Demonstrated ability to work collaboratively with internal teams and external partners
• Professional, courteous, and positive demeanor when interacting with clients, teammates, and other departments
• Ability to maintain composure and accuracy under pressure or during periods of high workflow
• High computer literacy, including comfort navigating multiple systems and working with dual monitors
• Strong follow through and commitment to accurate, timely completion of work
• Solid mathematical skills and financial accuracy; ability to identify and resolve numerical discrepancies
• Dependable, punctual, and accountable, with a willingness to ask questions and seek clarification when needed
• Quick learner with strong attention to detail and a habit of maintaining clean, organized records
• Ability to independently manage all aspects of the job role including required goals and business practices in a remote environment

Benefits

• Competitive salary, commensurate with experience
• Comprehensive benefits package including 401(k) Plan

Additional Information

• This position is 100% remote.
• The role reports to the Manager of the Cash Posting Department.