Bilingual Inside Sales Associate

First Help Financial is a fast-growing, culturally diverse company providing auto loans to the underserved with flexible financing options and tri-lingual support. The company values professionalism, work-life balance, and career growth.

Location: Remote/Anywhere within the US

Salary: $26.45/hr plus bonus & incentives

Responsibilities

• Follow-up with dealers on all eligible applications after approval.
• Negotiate with dealerships to maximize FHF’s win-rate for approved applications.
• Assist the dealer as single point of contact for all communication with internal FHF teams.
• Monitor dealer behavior to pick up red flags for dealer risk.
• Travel to dealerships based on market needs.
• Support Outside Sales team with dealer-related initiatives to increase volume.
• Support Servicing and Collections team to handle dealer complaints or conflicts.
• Manage open applications to ensure timely follow-ups.
• Manage dealer communication across internal stakeholders to ensure a seamless experience.

Requirements

• Demonstrated career stability.
• BA/BS degree or equivalent work experience.
• 1 year of sales or banking experience.
• Bilingual in English/Spanish or English/Portuguese.
• Excellent communication skills.
• Ability to multitask, self-reliant.
• Proficient in Excel and Outlook.

Benefits

• Generous salaries, health and welfare benefits, paid vacation, 401(k) match, tuition reimbursement, social outings, employee recognition, training programs.
• Work-life balance focus.
• Career growth opportunities through company expansion.

Additional Information

• FHF is a certified Great Place to Work for three consecutive years.
• Committed to diversity and inclusion, accommodating all identities and needs.