Associate Project Manager

The Associate Project Manager role at Accruent involves managing customer projects within Professional Services, supporting clients through their subscription, and ensuring project delivery on scope, time, and budget.

Location: São Paulo, SP - Remote

Responsibilities

• Owning end‑to‑end project execution, from kickoff through delivery, for multiple concurrent customer engagements
• Serving as the primary point of contact for customers, building strong, collaborative relationships and delivering a high‑quality services experience
• Planning, tracking, and reporting on project schedules, milestones, risks, and dependencies
• Managing project budgets, including accurate forecasting, time tracking, and billing coordination
• Coordinating 1–4 project resources per engagement and aligning work with defined deliverables
• Applying Accruent’s delivery methodology and governance frameworks consistently across projects
• Preparing and sharing clear project status updates with customers, leadership, and internal stakeholders
• Identifying scope changes and initiating change management discussions, including support for change orders
• Proactively identifying project risks and issues, resolving straightforward items independently and escalating complex challenges when needed
• Collaborating with Project Managers, Delivery Managers, and the PMO to reprioritize work as project needs evolve
• Contributing to continuous improvement by sharing knowledge, supporting peers, and helping evolve Professional Services best practices

Requirements

• Bachelor’s degree or equivalent practical experience
• Experience in a customer‑facing role, ideally supporting software implementations or professional services engagements
• Strong organizational skills with the ability to manage multiple projects and competing priorities
• Clear, proactive verbal and written communication skills
• A high level of accountability, independence, and sound judgment
• Comfort working in a fast‑changing environment and learning through hands‑on experience
• Very good communication in English

Benefits

• A remote‑first role with flexibility to support work‑life balance
• Exposure to a broad portfolio of enterprise software solutions and customers
• Hands‑on project management experience in a high‑growth Professional Services organization
• Opportunities to build core project management, customer engagement, and leadership skills
• A collaborative, supportive team environment focused on learning and continuous improvement
• The chance to make a visible impact on customer success and business outcomes