Accounts Receivable Officer

We are looking for a dedicated Accounts Receivable Officer to drive cash collection across our customer base, ensuring that all overdue balances are pursued consistently and professionally. In this role, you will be accountable for the day-to-day execution of credit control activities, customer statement management, and maintaining highly accurate records of our collection status and customer communications.

Location: UK

Salary: up to £30K

Responsibilities

• Drive cash collection across the customer base.
• Pursue overdue balances proactively.
• Maintain professional and effective customer communications.
• Ensure visibility into collection statuses, risks, and escalations for the AR & Billing Manager.

Requirements

• Proven experience in an Accounts Receivable or Credit Control role.
• Strong ability to investigate and resolve billing disputes.
• Excellent written and verbal communication skills.
• Ability to prioritise collection activities and escalate when necessary.
• Experience with CRM and billing systems.
• Willingness to leverage AI tools for communication, data analysis, and automation.

Benefits

• Remote working (UK only).
• 25 days holiday increasing to 30 days after 2 years.
• Employee perks from Perkbox.
• EAP via Perkbox.
• Private health insurance (Vitality) after probation.
• Share options after probation.