Sales Operations Business Analyst

Skillsoft is seeking an experienced Sales Operations Business Analyst to improve operational efficiency through data analysis, process management, and cross-functional collaboration. The role involves technical expertise in data visualization and business analysis to support organizational goals.

Location: United States

Salary: $90,000 - $105,000 annually

Responsibilities

• Collect, clean, and analyze sales and operational data from CRM and BI tools.
• Develop dashboards and reports to track KPIs such as pipeline health, revenue growth, and forecast accuracy.
• Conduct business analysis to identify process improvements and efficiency opportunities.
• Maintain a deep understanding of business processes, systems, and data to support decision-making.
• Create and deliver materials for business reviews and executive presentations.
• Provide guidance and support for implementing new processes and systems.
• Manage stakeholder relationships across the organization to ensure alignment and collaboration.
• Participate in project planning and manage ad hoc initiatives.
• Collaborate with cross-functional teams to streamline workflows and enhance productivity.

Requirements

• Bachelor’s degree in Engineering, Mathematics, Computer Science, or related field.
• 4+ years of experience in business analysis or business intelligence.
• Strong analytical skills with proficiency in SQL, Excel, and BI tools (Power BI, Tableau).
• Knowledge of sales methodology and processes, including forecasting, pipeline management, and performance KPIs.
• Experience with CRM systems (e.g., Salesforce, Dynamics).
• Excellent communication and interpersonal skills.
• Ability to manage multiple projects and priorities in a fast-paced environment.
• Strong problem-solving skills and creative thinking.

Benefits

• Enterprise benefits including but not limited to: medical, dental, vision, and paid time off.

Additional Information

• The company may modify salaries, salary ranges and/or Pay Plans from time to time as it deems necessary.