Remote Call Centre Sales Agent

MCI is a rapidly growing tech-enabled business services company delivering CX, BPO, and XaaS solutions across various industries with both on-site and remote contact centers. They are committed to career development and innovation.

Location: Remote (Canada)

Responsibilities

• Conduct outbound and/or inbound calls to promote products and services.
• Identify customer needs and recommend suitable solutions.
• Close sales and meet or exceed performance targets.
• Maintain accurate records of customer interactions and transactions.
• Provide excellent customer service throughout the sales process.

Requirements

• Must be 18 years or older.
• High school diploma or equivalent required.
• Previous sales or call center experience preferred.
• Strong communication, negotiation, and interpersonal skills.
• Self-motivated and goal-oriented.
• Ability to work independently in a remote setting.
• Reliable internet connection and a quiet workspace.

Benefits

• Paid Time Off: Earn PTO and paid holidays.
• Health Benefits: Full-time employees are eligible for supplemental health coverage.
• Life Insurance: Access life insurance options.
• Supplemental Insurance: Accident and critical illness insurance.
• Career Growth: Opportunities for internal promotions.
• Paid Training: Learn new skills while earning a paycheck.
• Fun, Engaging Work Environment: Foster collaboration and engagement.
• Casual Dress Code: Be comfortable while you work.