Patient Access and Intake Coordinator

The Patient Access & Intake Coordinator facilitates patient admission processes, providing administrative support to the Business Development and CAAT teams, ensuring smooth referral management and operational efficiency.

Location: Null

Salary: Null

Responsibilities

• Serve as a key team member of the new Central Access and Authorizations Team (CAAT), focused on intake of referrals and building the initial case for patient admission.
• Initiate patient referrals by establishing patient accounts in referral management platforms.
• Enter demographic information into referral platforms and Meditech.
• Work with the business development team to gather patient information, admission, and facility details.
• Validate data and enter complete details into referral platforms.
• Manage care transition program referrals.
• Coordinate bed assignments and admission paperwork with facility.
• Confirm insurance verification and authorization.
• Validate patient account, profile, and PIC days.
• Communicate patient needs for bed, equipment, supplies, pharmacy, and consult services.
• Provide hospital team with information on pending/new admissions.
• Coordinate bed availability with facility.
• Maintain accuracy of referral logs and patient accounts.
• Participate in professional development.
• Learn and improve CAAT admission processes.
• Understand scheduling and pre-register routines.
• Perform ad hoc duties within scope.

Requirements

• Team player with professional attitude.
• Excellent oral and written communication skills.
• Strong computer skills with standard and proprietary applications.
• Attention to detail in data entry.
• Adherence to company policies, procedures, and legal standards.
• Fluent in English.
• Good and regular attendance.