Online Data Analyst United States Spanish Speaker

We are hiring a manager to drive Storm's AI tooling operations within the AI Operations team, focusing on operational management, reliability, and standards of AI tools, platforms, and workflows used across the business. The role requires practical technical judgment and strong organization to ensure the AI stack runs well in a fast-moving environment.

Location: Remote (South Africa)

Salary: Up to ZAR 500,000 per year

Responsibilities

• Take operational ownership of the configuration, reliability, and technical standards of Storm's AI tools and AI platforms
• Lead the AI Operations team's technical response when AI tools, platforms, or underlying capabilities change
• Set and uphold technical operational standards for AI tooling within the AI Operations team's remit
• Improve visibility around AI tool configuration, AI platform usage, AI tool access administration, and AI platform operational performance
• Identify weak, unstable, or high-friction AI tooling operations, develop technical solutions and drive them to be durable and scalable
• Give leadership clearer visibility on where the AI tooling stack is performing reliably, where it is fragile, and what AI platform or tooling changes are needed next

Requirements

• Demonstrable experience in the operational management of technical platforms, specifically AI tools or AI platforms
• High agency and strong ownership of technical operational outcomes
• Sound decision-making under ambiguity and pace
• Ability to prioritise hard trade-offs on a technical platform stack and act decisively
• Ability to drive technical operational improvements to completion, not just propose them
• Clear, direct technical communication and the confidence to hold technical standards
• Genuine command of AI tools and AI platforms, and a strong instinct for how fast the AI tooling environment is moving
• Strong technical aptitude on AI platforms specifically: LLM platform configuration, prompt and agent configuration, AI tool APIs and integrations, AI tool permissions, AI-related automation, and AI workflow dependencies
• Sound judgment about when to act, when to ask, and how to translate between user needs and AI platform realities
• Energy, discipline, and follow-through to operate at sustained pace

Benefits

• Up to ZAR 500,000 per year
• Fully remote working from anywhere in South Africa
• 33 Days Paid Leave and Benefits
• Working with globally recognisable brands in US Entertainment
• High-end, fast computer
• All the latest software and productivity tools you’ll need

Additional Information

• This role is for someone who wants real responsibility for the operational quality of AI tooling.
• The role requires practical technical judgment on AI platforms and tooling.
• This is not a predictable maintenance role.
• The role is suitable for someone who wants to operate where change is fast, standards are high, and the work matters.
• The role involves turning messy AI operations into controlled, repeatable technical operations.
• The role is within a remote-first company that values outcomes, communication, and availability.