ERP Support & Optimization Business Analysts Work From Home

OutForce is seeking a highly skilled ERP Business Analyst to optimize and maintain the Microsoft D365 Finance & Operations ERP system, supporting business operations and enhancing system functionality.

Location: Pasig City, Philippines

Responsibilities

• Gather and document business requirements from stakeholders.
• Analyze existing business processes and identify improvement areas.
• Design and propose solutions using Dynamics 365 modules.
• Configure ERP modules to meet business needs.
• Investigate and resolve system errors, data inconsistencies, and user-reported problems.
• Provide training and support to end-users.
• Lead testing efforts, including User Acceptance Testing (UAT).
• Collaborate with IT teams, external consultants, and vendors.
• Configure and customize Dynamics 365 to meet specific business requirements.
• Identify and analyze problems, develop solutions, and support system maintenance.

Requirements

• Bachelor's degree in Computer Science, Information Systems, Finance, or related field, or equivalent experience.
• 3-5 years of experience supporting, managing, or implementing Microsoft Dynamics 365 Finance & Operations ERP system.
• Proficiency with D365 finance modules such as General Ledger, Accounts Payable/Receivable, Project Management in Accounting, Tax processing, Intercompany, and Project Timesheets.
• Strong proficiency in system configuration, customization, and data management within Microsoft Dynamics 365.
• Experience with Dynamics 365 ISVs like HSO’s aec360, SKSoft TAS, RSAT, and Docentric is a plus.
• Dynamics 365 Certifications preferred.
• Knowledge of Microsoft Dynamics 365 Customer Engagement (CE) is a plus.
• Excellent communication, problem-solving, and analytical skills.
• Ability to operate independently, manage multiple tasks, and work in a fast-paced environment.

Benefits

• Competitive compensation package.
• Night differentials pay.
• Comprehensive HMO coverage including a free dependent from Day 1.
• Employee referral program with incentives.
• 20 days of annual leave.
• Engaging team activities and events.
• Opportunities to build strong stakeholder relationships.
• Participation in client engagement initiatives.