Director of Outreach — Substance Use Disorder (Remote - National)

Accountable is a support platform for substance use recovery and sobriety, providing virtual coaching, monitoring, and community support. The company is expanding its referral network and is seeking a seasoned business development leader to manage national outreach and demand generation.

Location: Remote (US)

Salary: $140,000–$180,000 + bonus + equity

Responsibilities

• Take over and optimize the national referral demand strategy, including territory design, outreach, and partnerships.
• Hire, coach, and manage field outreach managers and coordinators.
• Finalize and implement the territory model, including hub cities and catchment areas.
• Open and develop relationships with multi-site accounts and referral sources.
• Build and iterate the go-to-market playbook for different payer segments.
• Partner with clinical operations and billing to ensure smooth referral-to-enrollment workflows.
• Report on referral and enrollment metrics across territories and payers.
• Recommend and plan market expansion based on data and performance.

Requirements

• 10+ years of business development experience in behavioral health, addiction treatment, or healthcare services.
• 5+ years leading a national or multi-region field outreach organization, managing managers.
• Proven experience with a documented playbook for territory design, ramping, and CRM architecture.
• Experience with referral or demand generation for services paid across various payer types, including cash pay.
• Experience opening new markets and managing demand generation metrics such as CAC and conversion rates.
• Fluency in Medicare, ACOs, and the SUD treatment continuum.
• Disciplined CRM and reporting skills.
• Ability to engage with diverse stakeholders, including healthcare professionals and families.
• Valid driver's license and willingness for field travel.

Benefits

• Compensation depending on experience: $140,000-$180,000 + bonus + equity.
• Medical, dental, and vision insurance.
• Paid time off.
• Remote-first work environment with company-paid travel.

Additional Information

• Experience in EKRA/AKS compliance and personal recovery background are a plus but not required.
• People in recovery are strongly encouraged to apply.