Director of Marketing & Commercial Operations

Eating Europe is seeking a Director of Marketing & Commercial Operations to lead and unify sales and marketing efforts, build strategy, and scale the business. This senior role involves managing a team, external agencies, and driving revenue growth.

Location: Remote (Europe, CET ± 1)

Responsibilities

• Commercial strategy across B2B (Sales & Partnerships) and B2C (Marketing) — setting aligned OKRs and driving revenue growth
• Brand strategy — creating Eating Europe's brand vision and guiding principles
• Digital marketing — SEO, PPC, email, social, influencer, and website performance
• Agency management — SEO agency (content and strategy), PPC agency, affiliates, web development
• Revenue reporting and a centralised commercial dashboard for the CEO and senior team
• CAC optimisation and marketing budget ownership
• OTA and distribution channel strategy across Viator, GetYourGuide, and beyond
• Process and structure — building clear workflows, accountabilities, and cross-team coordination so a previously siloed Sales and Marketing team operates as one cohesive, high-performing unit
• A team: Sales Director, OTA Manager, Partnerships Coordinator, Marketing Manager (Content & Social), CRM & Campaigns Specialist, Marketing Coordinator, and small team of Content Creators

Requirements

• A senior marketing leader first — someone with deep digital marketing expertise who also understands commercial operations and revenue
• 8+ years in a senior commercial or marketing leadership role, with P&L or budget ownership
• Proven track record of brand strategy — you've defined or significantly evolved a consumer brand before
• A natural coach who invests in the people around them — spotting development needs, creating space to grow, and actively raising the capability of the team
• Strong people manager — you build teams, not just manage individuals
• Comfortable running external agency relationships and holding them to real accountability
• Data-literate and analytically sharp — you build dashboards, not just read them
• A leader who gives autonomy and builds genuine trust — not a micromanager, not a blame-thrower; someone whose team wants to run through walls for them
• Europe-based, within CET ± 1 time zone
• A genuine love of food, travel, cultures, and the kind of business that brings people joy

Benefits

• Competitive salary commensurate with experience and location.
• Remote-first with flexibility.
• Annual team retreat.
• A product you'll enjoy and actually be proud of.

Additional Information

• Eating Europe is committed to building a diverse, inclusive team that reflects the richness of the cities we work in. We welcome applications from candidates of all backgrounds, nationalities, and identities.