Digital Coordinator

The Digital Coordinator supports digital distribution, email campaigns, analytics, and troubleshooting HTML code, working closely with the Digital Operations Manager and Marketing Manager.

Location: United States

Responsibilities

• Support the marketing team with the execution of email marketing campaigns.
• Manage campaigns for clients across a wide range of websites, handling up to 100 campaigns per week.
• Follow up with clients to obtain creative materials as needed.
• Manage sales team expectations, assisting them in understanding available campaign options.
• Assist the ad services team in delivering campaigns across advertising channels.
• Ensure accuracy and attention to detail while adhering to established processes.
• Execute day-to-day email marketing tasks, including basic HTML coding, testing, and launching campaigns (promotional offers, transactional messages, triggered campaigns).
• Coordinate with internal staff and external clients to ensure proper management of ad campaigns.
• Understand or have the ability to learn marketing automation and campaign setup.
• Maintain strong administrative skills, recognizing the impact of mistakes or missing information on the business and its stakeholders.
• Perform other duties and responsibilities as assigned.

Requirements

• Confident, resourceful, and able to work with minimal supervision
• Proactive and highly organized
• Strong attention to detail
• Highly collaborative and a good team player
• Excellent customer service and communication skills
• Strong comprehension and problem-solving abilities
• Able to multi-task and prioritize effectively
• Skilled at managing competing priorities while staying on top of details
• Quick learner with demonstrated adaptability
• Proven ability to work effectively under pressure
• Exceptional technical, organizational, and communication skills
• Understanding and experience with Google Ad Manager 360 and Google Ads
• Working knowledge of Google Analytics
• In-depth knowledge of HTML
• Good understanding of CSS
• Experience loading and running eDM campaigns through Mailchimp or similar platforms
• Experience working with Salesforce
• Experience with Mailchimp
• Experience with CMS platforms (e.g., WordPress, Joomla)

Benefits

• Health Insurance/HMO
• Enjoy unlimited MadMax Coffee
• Diverse learning & growth opportunities
• Accessible Cloud HR platform (Sprout)
• Above standard leaves