Customer Support Specialist

Zirtual provides highly skilled remote assistants for personal and professional needs, focusing on work-life balance and high-quality support for busy professionals.

Responsibilities

• Manage and coordinate complex calendars and appointments across multiple time zones
• Monitor and manage inboxes, including drafting and responding to emails
• Prepare documents, presentations, and reports
• Handle data entry, file organization, and record maintenance
• Assist with project coordination and task tracking
• Research and book travel arrangements, create detailed itineraries, and manage travel changes
• Coordinate virtual and in-person meetings or events
• Support day-to-day business operations, conduct research, and identify process improvements

Requirements

• Strong organizational and time management skills
• Excellent written and verbal communication
• High attention to detail and accuracy
• Ability to manage multiple clients and deadlines
• Proactive, resourceful, and solution-oriented mindset
• Ability to work independently in a remote environment

Additional Information

• This is an independent contractor position with compensation based on a percentage of client monthly plans, averaging $1,500-$3,800 per month.
• Candidates should be cautious of recruitment scams; Zirtual will never ask for payment or personal financial information, does not provide equipment, and communications from Zirtual will come from an @zirtual.com email address.