Applied AI Engineer - AI Neobank App (Poland)

BJAK is a leading Southeast Asian insurance platform expanding into financial services, seeking passionate individuals to build next-generation products. They value innovation, dedication, and a mission to improve financial lives.

Location: Poland

Responsibilities

• Build AI-powered workflows, assistants, agents and automation systems.
• Apply AI across customer support, CRM, onboarding, claims, renewals, payments, operations and internal tools.
• Work with product and engineering teams to turn manual processes into scalable AI-native systems.
• Build integrations with LLMs, internal data, APIs, documents, knowledge bases and business systems.
• Design evaluation, monitoring and fallback flows so AI outputs are useful, safe and reliable.
• Prototype quickly, test with users or operators, then productionize what works.
• Improve speed, quality and consistency across workflows using AI where it creates real business value.

Requirements

• Strong software engineering foundation, preferably with Python and backend systems.
• Hands-on experience building with LLM APIs, agents, RAG, workflow automation or AI tools.
• Able to connect AI systems with real product, data and operational workflows.
• Good judgement on where AI helps and where rule-based systems or human review are better.
• Understands evaluation, accuracy, latency, cost, privacy and failure modes.
• Fast builder who can prototype, test and ship practical systems.
• Experience in fintech, insurance, support automation, CRM or operations automation is a strong advantage.

Additional Information

• This role is remote, but candidates must be based in Poland.
• English is the main working language, strong English communication required.
• Interview process includes online assessment, technical interview, and final round with CEO.