Amazon Program Manager, Suppression

Spreetail is a rapidly growing ecommerce company that helps brands increase their market share and optimize operational costs. They value flexible work arrangements and team collaboration.

Location: Remote (US)

Responsibilities

• Design and optimize escalatory frameworks and SOPs to resolve recurring Amazon Marketplace frictions, specifically pricing suppression.
• Develop data-driven mechanisms to analyze Second-Level Responses and monitor WoW/DoD performance fluctuations.
• Build structured reporting suites to track internal request volumes, SLA compliance, and project milestones.
• Define and lead solution ideation for key stakeholders when new brand-driven opportunities or challenges arise.
• Own the definition and maintenance of business performance KPIs to ensure marketplace health and brand excellence.
• Scope and validate untapped B2B programs through ROI analysis to prioritize long-term business benefits.
• Deepen internal and external partnerships, acting as the primary point of contact for resolving high-stakes marketplace issues.
• Author white papers and gap analyses to advocate for support or systemic changes from external partners.

Requirements

• Advanced expertise in Excel and SQL, with the ability to translate complex datasets into actionable insights.
• Proven experience navigating Amazon internal systems (Vendor Central, Seller Central, Brand Registry) to resolve high-stakes issues.
• Demonstrable understanding of ROI calculation and prioritization based on business impact.
• Experience building scalable, automated, or documented workflows from one-off fixes.
• Exceptional communication skills to articulate technical or operational gaps to non-technical stakeholders.

Benefits

• Flexible work environment with results-oriented culture.
• Generous vacation policy, paid time-off for special occasions, and parental leave.
• Recognition programs including awards, swag store credit, and donations to nonprofits.
• Affordable medical, dental, and vision plans with coast-to-coast coverage.
• Free telehealth and on-demand mental health resources.
• Paid time off for community impact activities.

Additional Information

• Applicants do not need a college degree or a traditional career path.
• Spreetail is an equal opportunity employer committed to diversity and inclusion.
• Eligible states for Work Your Way program include: Alabama, Alaska, Arizona, Arkansas, Florida, Georgia, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Mississippi, Montana, Nebraska, Nevada, New Hampshire, New Mexico, North Dakota, Ohio, Pennsylvania, Rhode Island, South Dakota, Tennessee, Texas, Utah, West Virginia, Wyoming.