Account Manager, P&C Lines Insurance (Tech And Life Sciences Div)

EPIC Insurance Brokers & Consultants is seeking a Property & Casualty Client Account Manager to provide exceptional service to middle market clients in the life sciences and technology sectors. The role involves account management, client relationship building, renewal processes, and market interaction.

Location: Remote, Eastern Standard Time Zone

Salary: $75,000 – $90,000

Responsibilities

• Serve as the primary service contact for assigned client accounts
• Build and maintain strong client relationships through proactive communication and responsiveness
• Coordinate and deliver day-to-day service needs, including policy inquiries, endorsements, certificates, and coverage questions
• Assist clients with risk management strategies tailored to life sciences and technology exposures
• Lead the renewal process in collaboration with producers, including marketing, submission preparation, and carrier negotiations
• Review policies for accuracy, coverage adequacy, and compliance with client needs
• Prepare renewal proposals and client presentations
• Identify coverage gaps and recommend appropriate solutions
• Maintain strong relationships with insurance carriers and underwriting partners
• Negotiate coverage terms, pricing, and program structures on behalf of clients
• Stay informed of market conditions, emerging risks, and carrier appetite
• Manage policy documentation, certificates, and endorsements with attention to accuracy and timeliness
• Ensure data integrity within agency management systems
• Support internal reporting, compliance, and workflow processes
• Collaborate with producers and other team members to drive efficiency and best practices
• Work closely with producers and account management team to support client retention and growth
• Contribute to a collaborative, team-oriented culture within a boutique environment
• Mentor junior staff as needed

Requirements

• 5+ years of experience in Property & Casualty insurance brokerage or agency account management
• Experience servicing middle market accounts, ideally within life sciences and/or technology sectors
• Strong understanding of key coverages including General Liability, Property, Cyber Liability, Professional / E&O, D&O / EPLI / Fiduciary, Umbrella / Excess
• Active Property & Casualty license required
• Bachelor's degree preferred
• Strong client service orientation and communication skills
• Excellent organizational and time management abilities
• High attention to detail and accuracy
• Ability to manage multiple accounts and deadlines simultaneously
• Proficiency in agency management systems and Microsoft Office tools
• Self-starter with the ability to work independently in a remote or hybrid setting

Benefits

• Opportunity to work within a high-growth niche (life sciences & technology)
• Collaborative culture with direct access to leadership
• Competitive compensation and benefits package
• Professional development and growth opportunities