Account Manager (Digital Marketing Agency)

The Account Manager role is responsible for managing client relationships, project execution, and team leadership within a digital marketing agency specializing in DTC and e-commerce businesses.

Location: Remote

Responsibilities

• Serve as main point of contact for assigned accounts and manage communications between agency and clients.
• Develop and execute project plans for campaigns, branding, and other deliverables.
• Review and provide feedback on all deliverables, aligning with client strategy and goals.
• Build and maintain strong relationships with clients and internal teams.
• Identify opportunities for account growth and innovation.
• Lead and mentor team members, fostering their development.
• Problem-solve and innovate on account challenges.
• Share best practices and organizational learnings.
• Improve team efficiency through new processes, tools, and software.
• Monitor KPIs and use performance insights to meet targets.
• Consult, educate, and negotiate with clients and partners.
• Present recommendations and educate clients on trends and best practices.

Requirements

• 3-5 years of experience in digital marketing and advertising.
• Knowledge of marketing platforms such as Facebook, Instagram, Google, and TikTok Ads.
• Experience in account management or coordination is a plus.
• Experience across multiple advertising channels including paid media, budgeting, and industry trends.
• Excellent communication skills, both written and verbal.
• Strong project management skills and ability to manage multiple projects.
• Strategic thinking with analytical skills and a bias for action.
• Leadership ability to motivate and coach teams.

Benefits

• Competitive pay.
• Paid time off.
• 100% remote work environment.
• Opportunities for professional and personal growth.

Additional Information

• This role is fully remote with regular calls.
• The agency specializes in DTC and e-commerce, working with clients like Perfect Snacks, Chomps, and Tate's Bake Shop.
• The agency values strategic, analytical, and innovative team members.
• The position offers significant learning opportunities and impact.