Account Manager

Pion is an award-winning platform that specializes in audience verification, data ownership, and marketing reach, serving over 3,500 brands worldwide. They are seeking an enthusiastic Account Manager to manage client accounts, drive renewals and upsell opportunities, and contribute to a transparent and inclusive company culture.

Location: Remote (UK)

Responsibilities

• Managing a portfolio of accounts focused on retention, renewals, and upselling strategies.
• Conducting regular check-ins with clients to ensure satisfaction and to identify opportunities for further engagement and growth.
• Utilizing sales tools and insights to prepare forecasts, track opportunities, and drive performance.
• Collaborating with various internal teams to create tailored proposals and ensure successful campaign execution.
• Building and maintaining strong relationships with key stakeholders within your accounts.

Requirements

• Proven background in account management, particularly in retaining and expanding existing client accounts.
• Strong communication and interpersonal skills with a focus on relationship-building.
• Experience working with CRM systems like Salesforce.
• Data-driven approach to decision-making and problem-solving.
• A proactive mindset that thrives in a fast-paced environment.

Benefits

• Competitive salary.
• 30 days annual leave, plus bank holidays.
• Accredited 'Great Place To Work' company in three categories.
• Commitment to personal development and career growth, coaching workshops and progression plans.
• Remote-first working environment with up to 180 days working from abroad (subject to approval).
• Flexible working hours (start between 8-10am and finish between 4:30-6:30pm).
• Monthly wellness allowance, gym memberships, access to mental health first aiders, health cash plan, and more.
• Access to partnership discounts for major brands like Google, Apple, GymShark, Domino's, Uber, etc.
• £200 work from home setup allowance.

Additional Information

• Due to high volume of applicants, only shortlisted candidates will be responded to.
• By applying, you agree that Pion may collect and process your personal data for recruiting and organizational purposes.
• Application privacy details are available in the Applicant Privacy Notice.