Virtual Medical Receptionist (English & Spanish) - Out Of Network Experience Required

Seeking a bilingual (English/Spanish) Female Medical Receptionist to join a healthcare team, providing patient communication, insurance education, and administrative support.

Location: Nicaragua

Responsibilities

• Educate patients about out-of-network benefits, copays, deductibles, and insurance coverage.
• Deliver exceptional customer service over the phone and through patient communications.
• Handle insurance-related conversations and verify insurance details.
• Support scheduling and patient management in a fast-paced medical office environment.

Requirements

• Female candidate.
• Fluent in English and Spanish (spoken and written).
• Previous experience as a Medical Receptionist, Medical Administrative Assistant, or similar healthcare administrative role.
• Strong knowledge of insurance verification, out-of-network benefits, copays, deductibles, and patient financial responsibility.
• Comfortable explaining insurance coverage and payment responsibilities to patients.
• Excellent verbal and written communication skills.
• Strong organizational and multitasking abilities.
• Leadership-oriented personality with a proactive mindset.
• Experience working with EMR systems.

Benefits

• Full-time contractor position (40 hours per week).
• Schedule Monday through Friday, 8 AM to 5 PM EST.
• Pay rate negotiable depending on skillset and experience.

Additional Information

• Originally posted on Himalayas.