Technology Management Analyst

Amplify helps teachers bring delight and rigor to students through research-based teaching and learning experiences. They are seeking a Technology Management Analyst to optimize processes and improve systems across core business platforms.

Location: Remote (US)

Salary: $79,000 - $90,000/yr

Responsibilities

• Provide comprehensive product support by tracking critical issues, performing root cause analysis, and collaborating with technical teams to ensure timely resolution.
• Identify and implement scalable business solutions within NetSuite ERP, Salesforce, and other core business software systems.
• Serve as a subject matter expert on current-state processes, operational challenges, and supporting business systems.
• Translate business needs into technical requirements, user stories, and acceptance criteria while partnering with system administrators to design thoughtful solutions.
• Collaborate with business stakeholders and IT system administrators to prioritize and manage the project backlog effectively.
• Develop detailed test scripts and lead the execution of User Acceptance Testing (UAT) to ensure solution quality.
• Communicate project status, risks, and strategic decisions clearly to business leadership and stakeholders.
• Support adoption of new functionality through stakeholder communications, live demos, and the creation of training documentation.

Requirements

• Bachelor’s degree or equivalent professional experience.
• 2+ years of experience in Business Analysis or Technology Management with strong problem-solving skills.
• Demonstrated experience working with ERP systems or Salesforce.

Benefits

• Salary range: $79,000 - $90,000.
• 401(k) plan.
• Competitive health insurance and mental health options.
• Basic life insurance.
• Paid time off.
• Parental leave.
• Access to development programs.

Additional Information

• Amplify is an Equal Opportunity Employer.
• Provides reasonable accommodations for individuals with disabilities.
• Background check required for employment.
• May require additional documentation or fingerprinting as per laws and policies.
• Amplify is an E-Verify participant.