Technical Writer

Nabu Casa is seeking a Technical Writer to manage the documentation for its Hardware and Cloud products, ensuring clarity, accuracy, and accessibility for a global, technically sophisticated community.

Location: London, United Kingdom

Responsibilities

• Own the end-to-end documentation experience for Nabu Casa Hardware and Cloud, ensuring content is accurate, up-to-date, and discoverable
• Plan and deliver documentation for new features, integrations, and releases in sync with the product shipping cycle
• Work directly with engineers to research and verify technical content, reducing the documentation burden on the engineering team
• Audit and improve existing documentation continuously — flagging outdated content, filling gaps, and improving structure and tone
• Define and maintain documentation standards, style guides, and templates so that community contributions are consistent and maintainable
• Triage and act on documentation feedback from the community, support, and internal teams to prioritise what improves user outcomes most
• Contribute to the developer experience — API guides, integration documentation, and contributor docs — to support the OHF community and partner integrations
• Track documentation quality signals (support ticket themes, community feedback) and report on them regularly

Requirements

• Strong technical writing skills with a portfolio of developer or product documentation
• Ability to read and understand code (Python, YAML, REST APIs) well enough to write accurate technical content without constant hand-holding from engineers
• Good understanding of smart home hardware and electronics, with the ability to troubleshoot basic issues independently
• Experience with docs-as-code workflows (Git, Markdown, static site generators such as MkDocs or Docusaurus)
• High autonomy and self-direction — able to identify what needs to be written without waiting to be told
• Strong stakeholder management: knows how to get technical information out of busy engineers efficiently

Benefits

• Fully remote organization
• Five weeks of paid time off
• Fourteen days of paid sick leave
• Six weeks of paid and six weeks of unpaid parental leave
• Work hardware budget and personal use option after three years
• Annual smart home and education budgets
• Yearly performance bonus
• 50% contribution to internet costs
• Bi-weekly personal project day