SVP, Key Account Management (Remote, East or West Coast)

The SVP, Key Account Management at Evotec is a senior leadership role focused on strengthening and expanding strategic customer partnerships in the biotech and pharmaceutical sectors. The role involves developing long-term account strategies, managing high-value accounts, and leading cross-functional teams to drive growth and operational excellence.

Location: Remote, West Coast or East Coast based

Salary: $206,550–$279,450

Responsibilities

• Develop and execute comprehensive multi-year account strategies aligned with corporate priorities
• Own and evolve account plans for top current and future high-value customers
• Drive revenue growth, retention, satisfaction, and expansion within assigned accounts
• Identify, shape, and close new opportunities within existing accounts
• Proactively develop entry strategies for prospective key customers within the territory
• Build and maintain executive-level relationships, including scientific C-level stakeholders
• Lead Joint Steering Committees and Quarterly Joint Business Reviews
• Define operational success metrics per account and track value realization
• Manage renewal and expansion motions based on performance and strategic alignment
• Shape pipeline opportunities within accounts including upsell, cross-sell, new site, and therapeutic area expansion
• Conduct whitespace analysis and semiannual account tiering reviews
• Balance growth ambition with delivery feasibility and margin discipline
• Lead matrix coordination across R&D, Operations, Legal, Finance, and other enabling functions from opportunity through delivery
• Ensure seamless execution and high customer satisfaction
• Monitor performance against plans and drive corrective actions where required
• Apply disciplined qualification and early-stage filtering of non-promising opportunities

Requirements

• Medical or scientific background preferred; alternatively, business background with significant CRO, CDMO, or biopharma experience
• Several years of relevant industry experience
• Extensive experience managing large strategic accounts at executive level
• Proven track record in enterprise-level key account management and new customer development
• Demonstrated experience in complex, multi-stakeholder deal orchestration
• Strong expertise in drug discovery and pre-clinical development
• Deep understanding of precision medicine platforms and competitive market dynamics
• Ability to design and execute long-term account strategies aligned with corporate objectives
• Strong commercial acumen and negotiation capability
• Ability to balance growth, operational feasibility, and margin discipline
• Experience leading through influence in a matrix environment
• Portfolio mindset across multi-year account development
• Focus on durable, predictable, and strategically aligned partnerships

Benefits

• Discretionary annual bonus
• Comprehensive benefits including Medical, Dental and Vision
• Short-term and long-term disability
• Company paid basic life insurance
• 401k company match
• Flexible work
• Generous paid time off and paid holiday
• Wellness and transportation benefits

Additional Information

• This role offers the opportunity to shape strategic customer partnerships influencing long-term therapeutic innovation and commercial impact.
• The position is based on a competitive salary range and includes various benefits.
• The job description is subject to change as per business needs.