Software Engineer, Gen AI Platform

Abridge is a healthcare technology company that uses AI to improve clinical documentation and healthcare conversations, transforming patient-clinician interactions into structured notes with deep EMR integrations. The company is pioneering responsible deployment of generative AI in healthcare.

Location: Remote (US)

Salary: $221K - $300K

Responsibilities

• Design and build GenAI systems that turn LLMs into composable, dependable tools—leveraging retrieval, tool use, agentic reasoning, and structured outputs.
• Design and implement a highly reliable and scalable agent runtime: orchestration, shared state and memory, tool-calling interfaces, and scheduling for cost, latency, and quality.
• Build secure, sandboxed execution for agent actions and code; optimize cold start, isolation, and observability.
• Ship unified interfaces for multiple model sizes and providers; integrate with open tool ecosystems such as MCP-styleconnectors for data and actions.
• Develop an evaluation platform for online and offline assessments, A/B tests, safety checks, and regression gates that improve agent reliability over time.
• Partner with Research to deliver new agent capabilities end to end—from prototype to production.

Requirements

• Experience building agent applications with tool-calling, context engineering, or open connector integrations.
• Fluency with LLM APIs, prompting strategies, and orchestration patterns (e.g., LangChain, LlamaIndex, or custom pipelines).
• Experience with retrieval systems (e.g., semantic and lexical retrieval, vector DBs, efficient kNN), function calling, tool use, or agentic workflows.
• Strong coding skills in one or more of: Python, Java, Go. Comfortable with service design, APIs, and data models for high-throughput systems.
• Working knowledge of containers and kubernetes concepts. Familiarity with metrics, tracing, on-call rotations, and incident response practices.
• Self-motivated with a willingness to take ownership.
• Strong communication skills and ability to work collaboratively in a team environment.

Benefits

• Generous Time Off: 14 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees.
• Comprehensive Health Plans: Medical, Dental, and Vision coverage for all full-time employees and their families.
• Generous HSA Contribution: If you choose a High Deductible Health Plan, Abridge makes monthly contributions to your HSA.
• Paid Parental Leave: Generous paid parental leave for all full-time employees.
• Family Forming Benefits: Resources and financial support to help you build your family.
• 401(k) Matching: Contribution matching to help invest in your future.
• Personal Device Allowance: Tax free funds for personal device usage.
• Pre-tax Benefits: Access to Flexible Spending Accounts (FSA) and Commuter Benefits.
• Lifestyle Wallet: Monthly contributions for fitness, professional development, coworking, and more.
• Mental Health Support: Dedicated access to therapy and coaching to help you reach your goals.
• Sabbatical Leave: Paid Sabbatical Leave after 5 years of employment.
• Compensation and Equity: Competitive compensation and equity grants for full time employees.

Additional Information

• Abridge is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.
• We provide reasonable accommodations throughout the interview process. If you need reasonable accommodation in applying, interviewing, completing any assessment or otherwise participating in the employee selection process, please contact us at accommodations@abridge.com.