Senior SQL Database Administrator

NPS Prism, owned by Bain & Company, is a cloud-based customer experience benchmarking platform that provides actionable insights to help businesses improve customer interactions and outperform competitors. The company values diversity, inclusion, and collaboration, and offers a dynamic environment for talented professionals.

Location: Remote (Brazil)

Responsibilities

• Design, install, configure, and maintain SQL Server databases to support business applications.
• Monitor database performance, implement tuning improvements, and optimize SQL queries.
• Develop and manage database security, ensuring data integrity and compliance with industry standards.
• Perform regular database backups, recovery testing, and disaster recovery planning.
• Automate database processes and implement monitoring tools for proactive issue resolution.
• Troubleshoot database-related issues and provide timely resolutions.
• Implement and maintain high availability (HA) and disaster recovery (DR) solutions.
• Maintain detailed documentation of database configurations, procedures, and policies.
• Stay updated with the latest advancements in database technologies and best practices.
• Participate in strategic planning for database infrastructure improvements and scalability.

Requirements

• Bachelor's degree in computer science, information technology, or a related field.
• 7+ years of experience as an SQL Database Administrator.
• Expertise in SQL Server (2016/2019/2022) and Azure SQL.
• Strong proficiency in T-SQL, stored procedures, indexing, and query optimization.
• Knowledge of backup and recovery strategies, high availability solutions (Always On, Mirroring, Replication).
• Strong analytical, troubleshooting, and problem-solving skills.
• Excellent communication, leadership, and teamwork abilities.

Additional Information

• Remote role based in Brazil (must be located in Brazil).
• Resumes must be submitted in English. Applications with resumes in other languages will not be considered.
• NPS Prism is a market-leading, cloud-based CX benchmarking platform owned by Bain & Company, serving dozens of clients worldwide.