Senior Business Analyst, Fiber Market & Regional Performance

The Senior Business Analyst – Fiber Market & Regional Performance supports strategic decision-making by delivering actionable insights on Fiber market, regional, and channel performance. The role involves analyzing performance metrics to inform go-to-market strategies and ensure fiber market penetration targets are met.

Location: Remote (US)

Salary: $80,600–$145,500/yr

Responsibilities

• Analyze performance across Fiber regions and markets including penetration, activations, churn, order trends, install pipeline, and subscriber growth.
• Evaluate end-to-end funnel performance including awareness, lead generation, conversion, installation, and retention trends.
• Assess performance across sales and distribution channels, identifying trends in conversion, productivity, and contribution to overall market growth.
• Build recurring dashboards and executive-ready presentations that synthesize regional and market insights.
• Design and enhance reporting frameworks using enterprise data sources (e.g., AWS Redshift, Azure, Databricks).
• Collaborate with Marketing, Sales, Finance, Operations, and Data Science teams to define KPIs, align reporting needs, and translate business questions into analytical solutions.
• Conduct deep-dive analyses to inform investment decisions, competitive response strategies, and growth optimization initiatives.
• Support other duties/projects as assigned by business management.

Requirements

• Bachelor's degree plus 5 years of related work experience OR Advanced degree with 3 years of related experience; acceptable areas include Business, Statistics, Economics, Data Analytics or similar.
• 4 years of data analysis, business intelligence, or performance analytics experience.
• 4 years of SQL experience with performant querying of large datasets.
• 4 years of Tableau (or similar BI tool) dashboard development and data visualization.
• Advanced proficiency in Microsoft Excel and PowerPoint.
• Experience working with large-scale data environments (e.g., AWS Redshift, Azure, Databricks).
• Experience analyzing telecommunications, broadband, or subscription-based businesses.
• Experience working with penetration-based growth models.
• Experience supporting executive-level business reviews.
• Experience building performance scorecards and KPI frameworks.
• At least 18 years of age.
• Legally authorized to work in the United States.

Benefits

• Competitive base salary and compensation package.
• Annual stock grant, employee stock purchase plan, 401(k).
• Access to free, year-round money coaches.
• Medical, dental, and vision insurance.
• Flexible spending account, paid time off, up to 12 paid holidays.
• Paid parental and family leave, family building benefits, back-up care, childcare subsidy, tuition assistance, college coaching.
• Disability, voluntary AD&D, accident, life, and long-term care insurance.
• Mobile service & home internet discounts, pet insurance, transit programs.

Additional Information

• Travel required: Yes.
• Base Pay Range: $80,600 - $145,500.
• Corporate Bonus Target: 15%.
• The actual pay will vary based on location, qualifications, and experience.
• Employees are eligible for annual bonuses or incentives.
• Application process includes reasonable accommodation options for individuals with disabilities.