Senior Accounting Analyst

Join a team that puts its People First! First American is seeking a Senior Accounting Analyst to support end-to-end invoicing operations, including complex transaction processing, customer account maintenance, and process improvement initiatives. The role is ideal for someone who thrives in a dynamic environment and has a strong background in accounting, particularly Accounts Receivable.

Location: Remote (US)

Salary: $50,800–$67,700/yr

Responsibilities

• Perform complex Accounts Receivable invoicing activities, including processing invoice uploads, adjustments, and credit memo applications in Oracle
• Manage and prioritize work from Shared Inbox, ensuring timely processing, proper documentation, and adherence to SLAs
• Research and resolve invoice discrepancies, customer issues, and reconciliation variances across multiple systems
• Load and process billing files and ensure successful interface into Oracle, including review of interface reports and follow-up on exceptions
• Perform and review credit memo applications, invoice adjustments, and manual billing corrections to ensure accurate account balances
• Support monthly and periodic processes such as small balance write-offs and aging-related activities, including preparation, validation, and approvals
• Analyze clarification trends and develop reporting to identify training and process improvement opportunities
• Review and maintain customer account data, including Internal vs. External classifications, collector assignments, and account setups, ensuring accuracy, data integrity, and alignment with organizational guidelines
• Actively pursue process improvements and drive automation, standardization, and efficiency initiatives
• Partner with cross-functional teams (Customer Service, Operations, IT, and Accounting) to resolve issues and enhance invoicing processes
• Support audit and SOX compliance activities by maintaining documentation, responding to audit requests, and ensuring processes align with internal control requirements

Requirements

• Bachelor’s degree or equivalent combination of education and experience
• 3+ years of related accounting or financial analysis experience, preferably in Accounts Receivable, invoicing, or revenue operations
• Works under minimal supervision
• Relies on experience and judgment to plan and accomplish goals
• Exercises a high degree of creativity and latitude in problem-solving and decision-making
• Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
• Problem Solving - Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions
• Demonstrates a conceptual understanding of accounting and finance principals and the ability to apply them to the duties described above
• Strong computer skills including all applications in Microsoft Office
• Excellent communication skills, both written and verbal, with the ability to work cross-functionally
• Ability to diagnose and analyze problems and identify and drive appropriate solutions
• Experience facilitating meetings with high level cross functional teams
• Experience with mainframe system, Oracle preferred
• Experience with SharePoint and workflow tools preferred

Benefits

• Medical, dental, vision
• 401k
• PTO/paid sick leave
• Employee stock purchase plan