Scrum Master (Information Technology/Software/Remote)

A Scrum Master role for an international ICT company, offering remote work within the EU, supporting agile teams and practices.

Location: Remote (EU)

Responsibilities

• Organize and facilitate agile activities and ceremonies including daily stand-up meetings, sprint reviews, retrospectives, sprint and release planning, and product backlog refinement sessions.
• Ensure that all meetings are positive, productive, stay on topic, and are kept within the timebox.
• Collaborate closely with the product owner to manage the backlog.
• Coach team and Product Owner on empiricism, value‑based backlog slicing, and incremental delivery.
• Track and radiate flow metrics (velocity, sprint burndown, iteration burn rate) and guide the team in data‑driven improvement.
• Champion and facilitate adoption of agile standards, tools, and best practices.
• Proactively identify and resolve impediments to team progress.
• Promote empowered, self‑organising teams, shared vision, psychological safety, collaborative decisions (e.g., Fist‑of‑Five).
• Uphold Definition of Done, quality gates, and compliance with organisational standards.
• Communicate with other SCRUM masters and product owners across the organization to ensure transparency into delivery progress, challenges, and risks.
• Utilize team feedback and metrics (e.g., quality, delivery, cadence, etc.) to identify areas of opportunity and work with team to continuously improve.
• Support the team in using agile planning and development tools (e.g. Azure DevOps, Confluence).
• Experiment with new practices and frameworks to improve team outcomes.
• Actively participate in learning opportunities such as communities of practice or conferences to improve skills and better support the team.
• Contribute to the advancement and improvement of agile practices within the organization.

Requirements

• University Degree and at least 8 years of IT professional experience.
• Minimum of 3 of dedicated experience working as a Scrum Master at SM2 level or above.
• Led at least 2 production teams through full sprint cycles (planning, review, retrospective, and refinement).
• Implemented data-driven continuous improvement initiatives, such as increasing team velocity or reducing lead time.
• Experience coordinating cross-team work via Scrum-of-Scrums or PI Planning events.
• Deep knowledge of the Scrum Guide and Agile Manifesto principles and values.
• Good knowledge of facilitation techniques (e.g., Fist of Five, participatory decision-making, Liberating Structures).
• Good knowledge of systems-thinking and process tailoring to fit complex or evolving environments.
• Good knowledge of team motivation and stakeholder engagement techniques (e.g., information radiators, team empowerment models).
• Good knowledge of Agile metrics (velocity, cycle time, burn-up/down charts, cumulative flow diagrams) and the ability to build and interpret dashboards to support team performance and forecasting.
• Tool proficiency in Azure DevOps (preferred) or Jira, particularly in backlog management, dashboards, and workflow configuration.
• Possession of Scrum Master certifications: PSM II (or higher) and SAFe 5/6 Agilist.
• Experience with one or more scaled Agile frameworks (SAFe, Nexus, LeSS, etc.) is considered as an asset.
• Knowledge of integrating SAFe and Kanban approaches to optimize flow and delivery predictability is considered as an asset.
• Excellent command of the English language.